Privacy Policy

Last updated March 16, 2026

Redswing is built for the indoor golf community, and that includes respecting your privacy. This policy explains what data we collect, why we collect it, and the controls you have.

1. Information we collect

Account details such as name, email address, and profile inputs you provide when creating or updating your Redswing profile.
Session data that you log, upload, or sync from third-party launch monitors, including text, images, performance metrics, and optional facility selections.
Usage data such as device type, browser, IP address, and interactions that help us keep Redswing performant and secure.
Approximate location data if you allow the map to detect nearby facilities.
Social and discovery data if you opt into Player Finder on the mobile app, including your play style preferences, weekly availability, and approximate handicap range.

2. How we use information

Operate Redswing features like session logging, feeds, facility discovery, and player connections.
Match you with compatible players based on skill level, schedule, and play style when you opt into Player Finder.
Display your name and avatar to other users when you host or join Open Sessions.
Send transactional messages (e.g., verification emails, challenge notifications) and updates or marketing outreach you opt into.
Monitor abuse, debug issues, and improve product decisions with aggregated analytics.

3. Social features and player discovery

Player Finder is opt-in only. Your profile is not discoverable by other players until you explicitly enable discovery.
When discoverable, other players can see your display name, avatar, city, approximate handicap range (e.g. "~15 hcp"), and general availability. Your exact handicap and precise location are never shared.
Open Sessions display the host's name, avatar, facility, time window, and an optional short note (140 characters max) to other Redswing users.
Connections between players are made through match requests, not open messaging. There is no direct chat or unsolicited contact between users.
You can block or report any user at any time. Blocked users cannot see your profile or send you requests.

4. Research and facility outreach

Aggregated, anonymized simulator data may be used for product research and insights. Opting out disables your contribution to those datasets.
If you opt in to facility marketing, venues you follow or favorite can reach you through Redswing-managed channels. You may change this preference in your profile at any time.
We do not sell your personal information. Any third-party processors (analytics, storage, authentication, email delivery) are bound by data protection agreements.

5. Sharing and retention

You control what sessions are public. Private data is restricted to your account unless you explicitly share it.
Social data (preferences, availability, match history) is deleted when you disable discovery or delete your account.
We retain information as long as you maintain an account or as needed to meet legal obligations, resolve disputes, or enforce agreements.
You can request deletion or data export at support@redswing.io. We may keep limited backups for legal compliance.

6. Your choices

Update or delete session entries at any time from the dashboard.
Enable or disable Player Finder discovery from the Social tab at any time.
Leave any Open Session or cancel sessions you host.
Block or report users through their profile or match request screen.
Adjust communication preferences, research participation, and facility outreach opt-ins from your profile settings.
Contact us at hello@redswing.io for additional privacy questions or to appeal a data decision.

Contact us

Have questions or want to exercise a privacy right? Email hello@redswing.io and we will respond as quickly as possible.