Legal

Terms of Service

Last updated: June 2026

These Terms of Service (“Terms”) govern your use of the Redswing platform operated by Redswing Systems LLC (“Redswing,” “we,” “our,” or “us”) at redswing.io. By accessing or using the platform as an event organizer, participant, donor, or visitor, you agree to these Terms. If you do not agree, do not use the platform.

1. About Redswing — technology platform only

Redswing is a technology platform only. We provide software tools that help nonprofit and charitable organizations manage golf tournament fundraising events, including event registration, scoring, silent auctions, peer-to-peer fundraising, and payment processing infrastructure.

Redswing is not a charity, fundraising counsel, professional solicitor, commercial co-venturer, or charitable organization. Redswing does not solicit donations. The existence of this platform is not a solicitation of charitable contributions, and Redswing does not engage in solicitation activities for itself or any third party. Compliance with all applicable federal, state, and local charitable solicitation laws is the sole responsibility of the event organizer and the charitable organization on whose behalf the event is conducted.

Redswing does not raise money on behalf of charities. We provide software that helps event organizers manage fundraising events. All funds collected through events flow directly from payers to organizers through Stripe — Redswing never holds, controls, or has custody of charitable funds.

2. Eligibility and account requirements

The Redswing platform is intended solely for use by persons 18 years of age or older. By creating an account or registering for an event, you represent that you are at least 18 years old. We do not knowingly collect personal information from anyone under the age of 13.

Organizers must provide accurate and complete account information and keep it up to date. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. Notify us immediately at hello@redswing.io if you believe your account has been compromised.

3. Organizer responsibilities

Event organizers are solely responsible for all aspects of their events, including:

  • Ensuring their organization has legal authority to solicit and receive charitable contributions in each jurisdiction where they operate
  • Obtaining any required state charitable solicitation registrations or exemptions before soliciting donations
  • Providing accurate fair market value (FMV) figures for IRS quid pro quo disclosure purposes in the event setup wizard
  • Issuing written acknowledgment letters for charitable contributions of $250 or more, as required by IRC § 170(f)(8)
  • Complying with all applicable federal, state, and local laws governing charitable fundraising, including registration laws in each state where donors reside
  • The accuracy of all event content, charity descriptions, registration details, and promotional materials
  • Obtaining TCPA-compliant SMS consent from participants before any text messages are sent on their behalf
  • Complying with all applicable data privacy laws with respect to participant and donor information accessed through the platform
  • Ensuring that the benefiting charity is a valid tax-exempt organization under applicable law

Redswing provides tools to help organizers meet some of these obligations — including automated IRS disclosure text generation at registration checkout — but the legal responsibility remains entirely with the organizer and the benefiting charity. Redswing makes no representation that use of these tools satisfies all legal obligations in all jurisdictions.

4. Platform fees

Redswing charges the following platform fees, which are deducted from collected funds before transfer to the organizer's connected Stripe account:

  • Event registration: 3% of the base registration amount
  • Silent auction: 5% of the winning bid amount
  • Sponsorships: 5% of the sponsor package amount
  • Add-on purchases: 5% of the add-on amount
  • Direct charitable donations: 0% — always free
  • SMS messaging: $0.02 per message sent, capped at $25 per event

A minimum event fee of $99 applies to events that process less than $5,000 in total revenue. This fee is evaluated after the event concludes based on actual processed volume and is never charged upfront.

Cover-the-fee option

At checkout, registrants may optionally choose to cover the platform's processing fee by adding approximately 3% to their payment. This additional amount passes entirely to the organizer — Redswing's platform fee is always calculated on the base amount only, not the cover-fee-inclusive total.

Stripe processing fees

Stripe Connect processing fees (typically approximately 2.9% + $0.30 per transaction for domestic cards, with different rates for international cards and alternative payment methods) are charged directly by Stripe and are separate from Redswing's platform fees. Current Stripe pricing is available at stripe.com/pricing.

All platform fees are in U.S. dollars and are calculated on integer cent amounts. Fee rates in effect at the time of the transaction apply. We will provide advance notice of any fee changes.

5. Payment processing (Stripe Connect)

Payment processing services for event organizers on Redswing are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the “Stripe Services Agreement”). By agreeing to these Terms or continuing to operate as an event organizer on Redswing, you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. As a condition of Redswing enabling payment processing services through Stripe, you agree to provide Redswing accurate and complete information about you and your organization, and you authorize Redswing to share that information with Stripe and to receive information from Stripe about your account.

Organizers must complete Stripe's identity verification and connected account setup before their event can accept payments. Funds collected through Stripe are held by Stripe and transferred to the organizer's bank account on Stripe's standard payout schedule, minus applicable Redswing platform fees and Stripe processing fees.

Redswing does not hold, custody, or control charitable funds at any point. All funds flow directly from payers through Stripe to the organizer's connected bank account. Redswing is not a money services business, money transmitter, or payment institution. Payment processing is performed by Stripe Payments Company, which holds applicable licenses.

Chargebacks and disputes

Organizers are responsible for all chargebacks, refunds, and payment disputes arising from their events. Stripe charges a non-refundable dispute fee (currently $15 per dispute) directly to connected accounts. If a chargeback or reversal results in a negative balance on a connected account, Stripe may recover the shortfall from future payouts or from the organizer directly. Redswing is not liable for chargeback losses or Stripe dispute fees.

Refunds

Redswing's platform fees are non-refundable once a transaction has been processed, except where required by applicable law or where Redswing determines a refund is appropriate in its discretion. Refund policies for registrations and donations are set by the organizer and are the organizer's responsibility to honor. Stripe's processing fees are non-refundable per Stripe's policies even if a payment is refunded.

6. Tax disclosures and IRS quid pro quo requirements

When an organizer provides fair market value (FMV) information for goods or services provided to registrants (such as meals, green fees, or gifts), Redswing automatically generates and displays IRS quid pro quo (QpQ) disclosure language at checkout, as required by IRC § 6115. This disclosure text is stored on the registration record and included in the confirmation email. The disclosure is generated based entirely on FMV data provided by the organizer.

Event organizers are solely responsible for ensuring that the fair market value information they provide is accurate. Redswing generates disclosure text based on organizer inputs and does not independently verify FMV figures. Redswing's disclosure tool does not constitute legal or tax advice. The obligation to provide QpQ disclosures under IRC § 6115, and the penalty for failing to do so under IRC § 6714, fall on the charitable organization — not on Redswing.

Redswing does not provide tax advice. Donors should consult their own tax advisors regarding the deductibility of contributions. For donations of $250 or more, the charity — not Redswing — is responsible for providing a contemporaneous written acknowledgment as required by IRC § 170(f)(8).

7. Charitable solicitation compliance

Charitable solicitation laws vary significantly across U.S. states. Many states require charitable organizations and their agents to register before soliciting donations from residents of those states. Some states have also enacted regulations governing online charitable fundraising platforms.

Compliance with all applicable charitable solicitation registration requirements is the sole responsibility of the event organizer and the benefiting charitable organization. Redswing does not undertake to register as a charitable solicitor, fundraising counsel, or professional solicitor in any state on behalf of organizers or their benefiting charities. Organizers should consult legal counsel regarding registration requirements in the states where they intend to solicit donors.

Organizers represent and warrant that: (a) the charitable organization benefiting from their event is validly organized and tax-exempt under applicable law; (b) the organizer has authority to conduct the fundraising event on that organization's behalf; and (c) the event and all solicitation activities conducted through the platform comply with applicable federal and state law.

8. SMS communications

The Redswing platform can send SMS text messages to event participants on behalf of organizers. SMS messages are sent only to participants who have provided prior express written consent, as required by the Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227.

Organizers must not use the platform to send SMS messages to participants who have not consented. The platform enforces this restriction automatically — the SMS system sends only to participants with recorded consent. Any attempt to circumvent this restriction is a violation of these Terms and applicable law.

Organizers are responsible for ensuring that SMS consent was properly obtained before any event is created on the platform. Redswing is not liable for TCPA violations arising from organizer misuse of the SMS feature or from inaccurate consent records provided by organizers.

Participants may opt out of SMS at any time by replying STOP to any message or by contacting hello@redswing.io. Opt-outs are processed within ten business days.

9. Intellectual property

The Redswing platform, including its software, design, brand, and content, is owned by Redswing Systems LLC and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works from any part of the platform without our written permission.

Organizers retain ownership of event content they create on the platform (event descriptions, registration questions, sponsorship tiers, and similar materials). By posting event content on Redswing, organizers grant Redswing a limited, non-exclusive license to display, reproduce, and distribute that content solely for the purpose of operating the platform and providing the services.

10. Prohibited uses

You may not use the Redswing platform to:

  • Violate any applicable law or regulation
  • Conduct events that are fraudulent, deceptive, or materially misrepresent the benefiting charity
  • Send unsolicited commercial messages (spam) or SMS to participants who have not consented
  • Circumvent or attempt to circumvent the platform's fee structures
  • Interfere with or disrupt the platform or its infrastructure
  • Scrape, harvest, or collect data from the platform without authorization
  • Impersonate Redswing or any other person or entity
  • Reverse engineer any portion of the platform software

Redswing reserves the right to suspend or terminate accounts that violate these restrictions, and to cooperate with law enforcement investigations involving platform misuse.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, REDSWING AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE PLATFORM, EVEN IF REDSWING HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

REDSWING'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE GREATER OF: (A) THE PLATFORM FEES PAID BY YOU TO REDSWING IN THE TWELVE MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED DOLLARS ($100).

Redswing makes no representations about the tax deductibility of any contribution made through the platform. All tax matters are between the donor, the organizer, the benefiting charity, and the applicable taxing authorities.

Redswing is not liable for: (a) the actions or omissions of event organizers or charitable organizations; (b) the failure of an organizer to comply with charitable solicitation laws; (c) the failure of a benefiting charity to use donated funds as described; (d) Stripe payment processing failures, delays, or errors; (e) Twilio SMS delivery failures; or (f) any third-party service provider outages or errors.

Some jurisdictions do not allow exclusion of implied warranties or limitation of liability for incidental or consequential damages. In such jurisdictions, the limitations above apply to the fullest extent permitted by law.

12. Indemnification

You agree to defend, indemnify, and hold harmless Redswing and its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with: (a) your use of the platform; (b) your violation of these Terms; (c) your violation of any applicable law or regulation, including charitable solicitation laws and TCPA; (d) inaccurate information you provided during event setup (including FMV figures for tax disclosure purposes); or (e) any claim by a third party that your event or solicitation activities were unlawful or fraudulent.

13. Dispute resolution and arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Mandatory arbitration

Except as provided below, any dispute, claim, or controversy arising out of or relating to these Terms or the Redswing platform — including any question about whether a dispute is arbitrable — shall be resolved exclusively through binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures, rather than in court. The arbitration shall be conducted in English. The JAMS rules are available at jamsadr.com. The arbitrator shall have the authority to award any relief that a court could award.

Class action waiver

YOU AND REDSWING AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of a class or representative proceeding.

Public injunctive relief carve-out

Notwithstanding the mandatory arbitration provision above, either party may seek public injunctive relief in a court of competent jurisdiction as permitted by applicable law. Nothing in this arbitration agreement prevents you from seeking public injunctive relief in court; only individual claims for monetary relief and private injunctive relief are subject to mandatory arbitration.

Exceptions to arbitration

The following are not subject to mandatory arbitration and may be brought in any court of competent jurisdiction: (a) claims for emergency injunctive or other temporary equitable relief pending arbitration; (b) claims that are within the jurisdiction of a small claims court; and (c) intellectual property infringement claims.

Informal resolution first

Before initiating arbitration, you must send a written notice of dispute to hello@redswing.io describing the dispute and the relief sought. We will attempt to resolve the dispute informally within 30 days. Arbitration may only be commenced after this informal process is completed.

14. Governing law

These Terms and any dispute arising out of or related to them shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. To the extent any dispute is not subject to arbitration under Section 13, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in New Castle County, Delaware.

15. Changes to these terms

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date above and provide notice to registered organizers by email or in-platform notification. Your continued use of the platform after the updated Terms take effect constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the platform.

16. Miscellaneous

Entire agreement. These Terms, together with our Privacy Policy and any additional terms applicable to specific features, constitute the entire agreement between you and Redswing regarding the platform and supersede all prior agreements.

Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

No waiver. Failure by Redswing to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

Assignment. You may not assign your rights or obligations under these Terms without our prior written consent. Redswing may assign these Terms in connection with a merger, acquisition, or sale of assets.

Contact. Questions about these Terms should be directed to hello@redswing.io.